SUPPORT

Contact Us

We usually reply within one business day. Please include your order number so we can help faster.

Send Us an Email

Questions about your order, shipping, returns or the products themselves.

support@tryemsense.com

Prefer a form? Open Product Support → or submit a request.

Track My Order

Enter your order number, tracking code or email to see where your parcel is.

Track my order

Returns & refunds

Covered by the 30-Day Money-Back Guarantee. Register your return through the Return Request form within 30 days of delivery.

Return Policy →

Frequently asked questions

How the massager works, how to use it, delivery times and more.

Read the FAQ →